CA Hardik Kachava
SEBI Registered Research Analyst - INH000022136
BSE Enlistment Number - 6640
Grivence Redressal/Escalation Matrix
Details of Designation
Contact Person Name
Address where the
physical address location
Contact No.
Email Id
Working hours when complainant can call
Customer Care
Hardik Kachava
H - 103, Dream Ville Appartments, Near Shalby hospital, Madhapar circle, Madhapar, Rajkot, Gujarat - 360006.
+91 99134 13369
From 10:00 AM to 5:00 PM (Holidays Off)
Head of customer Care
Hardik Kachava
H - 103, Dream Ville Appartments, Near Shalby hospital, Madhapar circle, Madhapar, Rajkot, Gujarat - 360006.
+91 99134 13369
From 10:00 AM to 5:00 PM (Holidays Off)
Compliance Officer
Hardik Kachava
H - 103, Dream Ville Appartments, Near Shalby hospital, Madhapar circle, Madhapar, Rajkot, Gujarat - 360006.
+91 99134 13369
From 10:00 AM to 5:00 PM (Holidays Off)
CEO
Hardik Kachava
H - 103, Dream Ville Appartments, Near Shalby hospital, Madhapar circle, Madhapar, Rajkot, Gujarat - 360006.
+91 99134 13369
From 10:00 AM to 5:00 PM (Holidays Off)
Principal Officer
Hardik Kachava
H - 103, Dream Ville Appartments, Near Shalby hospital, Madhapar circle, Madhapar, Rajkot, Gujarat - 360006.
+91 99134 13369
From 10:00 AM to 5:00 PM (Holidays Off)
Steps For Raising Complaints & Grivence Redressal Mechanism
Step - 1
Direct Complaint to Research Analyst
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Investors should first contact the RA (you) with their complaint via Registered email ID (mandatory) or by Calling at Mobile Number
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RA will Acknowledge your complaint within 7 working days.
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RA Resolve and respond to the client within 30 days from receipt.
2 - Step
Escalation via SEBI SCORES Platform
If not resolved satisfactorily, investor may lodge a complaint at https://scores.gov.in/
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Requires registration with PAN/Aadhaar and mobile OTP.
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The complaint is forwarded to the RA for response.
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RA will respond within 21 calendar days via SCORES.
Grievance Redressal/ Escalation Matrix:
SEBI Registration Details:
Registered Name: “Kachava Advisory" - Hardik Kachava
SEBI RA Registration Number: INH000022136
BSE RA Enlistment Number: 6640
Validity: July 28, 2025 – Perpetual
Trade Name or Website: www.kachavaadvisory.com
Type of Registration: Research Analyst
​​Visit the Investor Charter and Complaint Table at: www.kachavaadvisory.com
​​​
Registered/Correspondence Office Address:
H - 103, Dream Ville Appartments,
Near Shalby hospital, Madhapar circle,
Madhapar, Rajkot, Gujarat - 360006.
​
Details of CEO/Head Customer Support:
Name: Hardik Kachava
Phone: +91 99134 13369
Email: kachavaadvisory@gmail.com
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​​​To protect the investors from unauthorized schemes/frauds due to impersonation:
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Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website.
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Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.
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Always request email communications related to payment Invoices and from the RA’s registered email ID listed on the SEBI website under Research Analysts.
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Be sure to inform Research Analysts about any suspicious accounts.​
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Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading.
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The link to view/refer to issued press releases on the Exchange website is given below.
Important Notice:
If you are dissatisfied with our services, kindly raise your initial complaint to kachavaadvisory@gmail.com or contact +91 99134 13369
If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:
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SEBI SCORES Link: https://scores.sebi.gov.in/
SEBI ODR Link: https://smartodr.in/
SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575
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Also write to any of the SEBI Office –
Addresses Link: https://www.sebi.gov.in/contact-us.html
SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917
SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi
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​​​Important Links
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BSE - https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx
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BSE Enlisted RA List - https://www.bseindia.com/IARA/RegisteredRA.aspx
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SEBI Enlisted RA List - https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14​
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SEBI investor website - https://investor.sebi.gov.in/
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Download SEBI SaarThi App in Android - https://play.google.com/store/apps/details?id=com.sebi.invapp
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Download SEBI SaarThi App in iOS - https://apps.apple.com/in/app/saa%E2%82%B9thi/id1589426387